Shipping Policy
PLEASE NOTE: ALL SHIPMENTS WILL BE DELIVERED ADULT SIGNATURE REQUIRED. WE DO NOT SHIP TOBACCO PRODUCTS TO UTAH AND Hawaii. We currently only ship to Us states and territories.
WE COMPLY WITH CALIFORNIA SENATE BILL 39 WHICH REQUIRES AN ADULT SIGNATURE FOR ALL PURCHASES. WE ALSO WILL CONTACT THE PURCHASER BY PHONE AFTER 5 O’CLOCK PM (PACIFIC TIME).
We charge the following rates for all ground packages: rates are calculated at checkout. All orders over $100 ship for free.
All merchandise leaves our facility in perfect condition. Should any item that is received damaged or lost during transit, please call us immediately. The outer packaging must be saved for UPS verification, otherwise we cannot guarantee that UPS will reimburse us for damages. We will reship all items as soon as possible and handle any claim with UPS for you.
Shipping times
Orders are processed during our business hours and shipped promptly the next business day unless it is on a Friday, then your order will not ship out until Monday morning since our shipping department is closed on Saturdays and Sundays, Remember this includes holidays as well. *See the UPS transit map for approximate package arrival date.