Shipping Policy
Order Processing:
- Orders are processed within 1–2 business days, excluding weekends and holidays.
- Orders placed after 3 PM EST will be processed the next business day.
Shipping Methods & Delivery Times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day (available for select locations)
- Shipping times are estimates and may vary due to carrier delays, weather conditions, or unforeseen circumstances.
Shipping Rates:
- Shipping rates are calculated at checkout based on destination and selected shipping method.
- Free standard shipping on qualifying orders over $75 (if applicable).
Age Verification:
- You must be at least 21 years old to purchase cigars from Iron Leaf Cigars.
- We use age verification software to confirm legal age before shipping any tobacco products.
Shipping Restrictions:
- We currently ship within the United States only.
- Due to state regulations, we do not ship tobacco products to Utah, South Dakota, or Hawaii.
Lost, Stolen, or Damaged Packages:
- Iron Leaf Cigars is not responsible for lost or stolen packages once tracking confirms delivery.
- If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage for a replacement or refund review.
Order Tracking:
- Once your order ships, you will receive a tracking number via email.
- Please allow up to 24 hours for tracking information to update after shipment confirmation.
Contact Us:
If you have any questions regarding shipping or your order, please contact Iron Leaf Cigars customer support through our website or social media channels.
